During Your Stay:  

Staff will provide text messages and/or emails for a contactless check-in. 

Payments can be made online via our website for contactless payments. 

We ask that all safety standards be followed in the common areas for all guests.

Face coverings must be worn at all times except when seated while drinking/eating and in private guest rooms.    

Please be courteous of other guests and practice all safety guidelines.   

Face Covering Requirements:

In accordance with an executive order signed by Governor Jim Justice, all individuals age nine or above are required to wear adequate face coverings in public indoor spaces. 

Guest Requirements

  • Face coverings are required in all Guest House common areas in alignment with CDC recommendations. This includes both indoor and outdoor spaces, except when seated while eating or drinking.

  • Guests should bring their own face covering. Guests who are unwilling to comply will not be permitted in Guest House properties.  

  • No one with symptoms of Covid-19 are allowed in the Guest House.

Employee Requirements

  • Employees are required to wear a face covering.

  • Employees undergo daily health screenings.

  • Employees are required to stay at home if sick.

Enhanced Cleaning & Sanitizing Practices

  • Wash hands or use alcohol-based hand sanitizer before entering and after exiting a guestroom.

  • Discard all single use items either provided by the hotel or left by the guest.

  • Conduct targeted cleaning and disinfecting of high-touch surfaces such as tables, light switches, countertops, handles, desks, remote controls, phones, toilets, toilet flush handles, sink faucets, door handles, pens, and irons.

  • Wear disposable gloves when handling trash.

  • Wash hands with soap and water for at least 20 seconds immediately after handling waste.

  • If a guest is ill and isolating in their hotel room, discontinue all but essential housekeeping services to the room.

  • Additional precautions should be taken for cleaning a room after a guest who has been ill has checked out of the hotel:

    • Do not let anyone enter the room previously occupied by the ill guest.

    • Wait at least 24 hours before you enter the room. If 24 hours is not feasible, wait as long as possible.

    • If possible, open outside doors and windows to increase air circulation as long as this does not create any additional safety hazards to staff or guests.

    • Thoroughly clean and disinfect the room, as stated above.

    • Carpeted areas should be cleaned using a vacuum equipped with a HEPA filter, if available.

    • Once the room has been appropriately cleaned and disinfected, it can be opened for guest use.

  • Wash all hotel linens according to the manufacturer’s label and dry on the highest setting possible. Allow items to dry completely before removing.

    • Staff should wear disposable gloves when handling dirty laundry. Wash hands immediately after removing gloves.

    • Do not shake dirty laundry

Keeping up with Current Guidelines

We will continue to review and update policies to adhere to the most up-to-date regulations and practices.

 

For the most up-to-date information utilize the following resources:

P.O. Box 100

Hinton, WV 25951  |  877.854.2828 • 304.466.8100

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