During Your Stay:
If requested, staff will provide text messages and/or emails for a contactless check-in.
Payments can be made online via our website for contactless payments.
Safety Precautions:
Please be courteous of other guests and practice all safety precautions.
Guest Requirements.
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No one with symptoms of Covid-19 are allowed in the Guest House.
Employee Requirements
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Employees undergo daily health screenings.
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Employees are required to stay at home if sick.
Enhanced Cleaning & Sanitizing Practices
Housekeeping staff:
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Wash hands or use alcohol-based hand sanitizer before entering and after exiting a guest room.
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Discard all single use items either provided by the Guest House or left by the guest.
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Conduct targeted cleaning and disinfecting of high-touch surfaces such as tables, light switches, countertops, handles, desks, remote controls, phones, toilets, toilet flush handles, sink faucets, door handles, pens, and irons.
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Wear disposable gloves when handling trash.
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Wash hands with soap and water for at least 20 seconds immediately after handling waste.
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If a guest is ill and isolating in their hotel room, discontinue all but essential housekeeping services to the room.
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Wash all hotel linens according to the manufacturer’s label and dry on the highest setting possible. Allow items to dry completely before removing.
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Staff wear disposable gloves when handling dirty laundry and wash hands immediately after removing gloves.
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Do not shake dirty laundry.
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Keeping up with Current Guidelines
We will continue to review and update policies to adhere to the most up-to-date regulations and practices.
For the most up-to-date information utilize the following resources:
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West Virginia-Specific information: Call the tool-free hotline 1-800-887-4304 or visit www.coronavirus.gov
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West Virginia Department of Health and Human Resources: www.dhhr.wv.gov/Covid-19
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Centers for Disease Control and Prevention – www.cdc.gov
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World Health Organization – www.who.int